Industry Solutions
AI for IT Operations
Transform your IT command center from reactive firefighting into proactive, autonomous resolution. Agentic AI seamlessly integrates with your ITSM to resolve incidents instantly.
Autonomous resolution console
90%
Reduction in MTTR
Agents instantly diagnose and resolve L1/L2 tickets without waking up on-call engineers.
65%
Ticket Deflection
Automatically intercept user requests and resolve them before they even hit the service desk.
Zero
CMDB Drift
Infrastructure state changes are automatically synchronized back to ServiceNow and Jira.
Stop Routing Tickets. Start Resolving Them.
Traditional IT automation relies on rigid runbooks that break when variables change. Our reasoning agents understand infrastructure dependencies dynamically.
Autonomous Incident Resolution
When a Datadog alert fires or a PagerDuty incident is created, an agent immediately wakes up. It doesn't just read the alert; it securely authenticates into the relevant servers to diagnose root causes by scanning logs.
If the agent recognizes the failure pattern, it applies the fix—like restarting a pod or increasing a database connection limit—escalating to humans only when absolutely necessary.
- Runbook DigestionAgents ingest your existing Confluence playbooks and apply them adaptively.
- Zero-touch L1/L2Instantly resolve password resets, VM provisioning, and database locking.
CMDB / ITSM System of Record
Keep ServiceNow and Jira Service Management perfectly synced with infrastructure reality. Drift occurs when engineers make changes during an outage and forget to update the documentation.
When an agent resolves an incident, it automatically updates the metadata, closes the associated ticket, and marks the root cause in the CMDB post-resolution without any manual data entry.
- Bidirectional ITSM SyncRead from ITSM for context, write to ITSM for auditability.
- Enforced GovernanceAgents identify deployment risks and enforce rollback procedures cleanly.
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